Terms and Conditions
Website owner, the offering, and binding of Terms
This website is owned and operated by Caitlin Drew. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the opportunity to read blogs for free and/or pay to subscribe to certain blogs (such as Self Care Sunday) and also to purchase goods/ services on our website. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
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Who can use your website; what are the requirements to create an account
In order to use our website and/or receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
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Key commercial Terms offered to customers
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
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When paying for the subscription to some of our blogs, you agree that: (i) you are responsible for reading in full what is being offered before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
Please note that we only currently offer to ship our products to the UK at the moment (please see our Shipping Policy) however subscriptions for our paid blogs (for example, Self Care Sundays) are not restricted to just the UK. *The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.
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​Shipping Policy
All orders placed Monday through Friday will be packaged and shipped within 1-2 business days of the order. It typically takes 3-5 business days to receive your order once shipped. We do not offer shipping outside of the U.K at this present moment however this may change.
U.K. Customers
Royal Mail Tracked Standard Shipping: Arrives within 3-5 business days.
Sofullsoul is NOT responsible for:
Delays with shipping due to post office/ Royal Mail error.
International crisis or Customs charges
After products are shipped Royal Mail will be responsible for losses and damage.
Packages delivered to the wrong address due to an incorrect address entered by the customer at checkout.
Packages delivered to the wrong address by Royal Mail in error.
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Return and refund policy
For any undamaged goods, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased.
For any purchase for certain blogs (for example, Self Care Sundays) which require you to sign up for a subscription, refunds ARE NOT offered however you are able to cancel your subscription so that you are not charged for the following month and/or months after as long as you cancel before your next scheduled payment has been charged. It is also important to note that you can resubscribe to certain blogs (for example, Self Care Sundays) which do require a paid subscription, if you have cancelled a subscription, by simply paying for a subscription again.
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Retention of right to change offering
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We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
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Responsibility for services and products
When we receive a claim for a product purchased from us, we will either repair the relevant defect or replace the product, if we accept liability for any damage. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return (14 days) of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us. However it is important to see our Shipping Policy for what we are not responsible for and what will not be covered, unless there are extreme circumstances.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of [>>Caitlin Drew<<]. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. For site visitors/ site members who choose to upload content (images, audio, text and poems) to our site, it is important You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text, poems and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.
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Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
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Indemnification
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You agree to indemnify and hold Caitlin Drew harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
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Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Caitlin Drew, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, Caitlin Drew assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
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Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 
Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of England, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in England. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
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Customer support details & contact info
sofullsoul@outlook.com
www.sofullsoul.com
Provisions recommended for websites with user communities
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As we do allow a user community, it is important that all users that join a community have a public profile that is publicly visible to site visitors, and that their public activity (such as their posts or comments) will be visible to other visitors of the website. Any users of the website can always opt-out and exit the community, and upon doing so, such user’s profile will not be publicly visible. Naturally, in such event the user will not be able to use the community features (e.g. liking, commenting or writing posts).