Privacy
What type of information we you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
It is also important to note that we do use other third party services such as Google Analytics, which we use to track website activity such as session duration, pages per session, bounce rate etc. of individuals using our site, along with the information on the source of the traffic. It’s also important to note that we do plan to use Facebook Ads in order to help use with our advertising and selected marketing campaigns in the future and this policy will be amended once we do start to use that third party integration. Wix can store your site-visitors' data in a number of locations. Your site-visitors ́ personal information may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. We may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law. Wix is a global company that respects the laws of the jurisdictions it operates within. The processing of the User Customer Data may take place within the territory of the European Union, Israel or a third country, territory, or one or more specified sectors within that third country, of which, the European Commission has decided that it ensures an adequate level of protection (transfer on the basis of an adequacy decision). Please see Preparing Your Wix Site for GDPR | Help Center | Wix.com for more details.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, for any marketing campaigns or promotions, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via our Wix website, email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
As our company is hosted on the Wix.com platform, they do use cookies and those cookies may be stored on your computer when you visit our website. Please see Cookies and Your Wix Site | Help Center | Wix.com for more details.
Our company will use the cookies on the Wix.com platform (as seen below);
Cookie Name
Purpose
Duration
Cookie Type
XSRF-TOKEN
Used for security reasons
Session
Essential
hs
Used for security reasons
Session
Essential
svSession
Used in connection with user login
2 years
Essential
SSR-caching
Used to indicate the system from which the site was rendered
1 minute
Essential
_wixCIDX
Used for system monitoring/debugging
3 months
Essential
_wix_browser_sess
Used for system monitoring/debugging
session
Essential
consent-policy
Used for cookie banner parameters
12 months
Essential
smSession
Used to identify logged in site members
Session
Essential
TS*
Used for security and anti-fraud reasons
Session
Essential
bSession
Used for system effectiveness measurement
30 minutes
Essential
fedops.logger.sessionId
Used for stability/effectiveness measurement
12 months
Essential
wixLanguage
Used on multilingual websites to save user language preference
12 months
Functional
There are also other cookies that may not be listed in the table above as we do use Wix Stores and other third party integrations such as Google Analytics. To view all the cookies that we use you can view this on your web browser settings usually by clicking the lock icon in the search bar and selecting cookies.
As mentioned above our company also uses other third party integrations such as Google Analytics, or other applications through the Wix App Market.
Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.
IMPORTANT NOTE
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at [your email] or contact us through the Wix Platform using our website www.sofullsoul.com .
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or contact us through our Wix platform.